Senior Producer/Project Manager/Operations Manager
Collaborative and client-focused professional with over 15 years of experience leading creative technical project teams, both domestic and offshore, to deliver functional and visually compelling web and software projects. Highly organized and adept at communication, with a proven ability to manage complex technical, timeline, and scheduling details while ensuring projects stay within scope and budget. Skilled at translating business needs into actionable technical requirements, driving project life cycles with appropriate methodologies. Proficient in establishing parameters for post-launch support and ongoing maintenance to ensure long-term project success.
Career Roles
Senior Digital Producer/Project Manager
As a Project Manager, I ensure projects run smoothly by maintaining consistent communication with team members through online calendars and scheduling tools. By fostering collaboration and uniting teams, I drive progress and make things happen. This role requires a detail-oriented individual who can meticulously manage every aspect of a project while keeping a clear focus on the broader objectives."
Operations/Hiring Manager
In my role as an Operations and Hiring Manager, I was responsible for creating and managing budgets, implementing company policies, overseeing invoice management, and driving software implementation. Additionally, I led efforts in sourcing, hiring, and onboarding new team members, ensuring a seamless integration into the organization.
Account Manager
As an Account Manager, my role involved acting as the liaison between customers and cross-functional internal teams to ensure the timely and successful delivery of solutions that met customer needs. I was responsible for managing and developing client accounts, fostering and maintaining positive relationships to drive customer satisfaction and business growth.
Customer Success Manager
In my role in Customer Success, I combined customer management and business consultancy skills to drive meaningful engagement. I am passionate about helping customers expand their use cases and maximizing the value they receive. I excel at creating win-win situations that benefit all parties involved.